Question 1

How do I schedule a tour of the Estate?

Accepted Answer

We would love to show you the Estate!

Walkthroughs, both in-person and virtual, are generally available on Tuesdays and Wednesdays. They can be scheduled by phone, email, or by filling out our contact form!

Question 2

Does the Estate only host weddings?

Accepted Answer

The Estate is versatile and can host a variety of events beyond just weddings. While weddings are certainly one of our specialties, we often host many other types of events such as corporate functions, birthday parties, or family reunions. The Estate is also the perfect choice for vacation getaways with family and friends.

Question 3

How many people can The Bougainvillea Estate accommodate?

Accepted Answer

Your rental of the Estate includes 10 bedrooms, which sleeps up to 22 guests for the duration of your stay.
For events, the Estate can accommodate up to 250 guests.

Question 4

Can I make a single-day reservation for an event at the property?

Accepted Answer

Please inquire about single-day events that may be available in June, July, or August.

Question 5

What is the minimum required stay?

Accepted Answer

The minimum stay ranges from 3 to 5 nights depending on season, demand, special events, or holiday reservations.

Question 6

What is your payment policy?

Accepted Answer

For all bookings, 50% of the total reservation amount is due at the time of booking to Save the Date. The remaining balance is due 60 days before check-in. If your reservation is made less than sixty days before your stay, then the full amount is due at the time of booking.

Question 7

What other fees apply?

Accepted Answer

There is a cleaning fee, service fee, 13% city tax, and 1% tourism tax. There is also a refundable damage deposit for rentals ($2500) or weddings/events ($3500).

Question 8

What forms of payment do you accept?

Accepted Answer

We accept personal check, wire transfer, and credit card. Please inquire for additional details.

Question 9

What is your refund and cancellation policy?

Accepted Answer

All deposits paid are generally non-refundable. There are also no refunds for early departures or inclement weather. If a change in reservation is requested, we will do our best to accommodate your request.

However, should you need to request cancellation for any reason, your deposit may be partially refunded if your cancelled dates are re-booked by another guest. Service Fees are never subject to refunds.

Question 10

What time is check-in/check-out?

Accepted Answer

Check-in is at 3:00PM and Check-out is at 10:00AM. Early Check-in and Late Check-out may be available for an additional fee.

Question 11

Will someone be onsite for my check-in?

Accepted Answer

Yes! We have an on-site manager who will help check you in, show you around, and answer questions. For weddings, our manager will work with your coordinators, vendors, and photographers from rehearsal to wedding ceremony to reception.

Question 12

Do you allow pets?

Accepted Answer

Pets must be pre-approved and may be subject to an additional fee. Guests acknowledge that they are liable for any injury or damage caused by pets. Service animals are allowed.

Question 13

Is there parking available onsite?

Accepted Answer

Yes, the Bougainvillea Estate can accommodate up to 24 cars onsite.

Frequently Asked Questions